Who wants to pay for delivery?….No one!
Who wants standard delivery?…. No one!
You got it…
All DS Tools customers
Will get FREE expedited delivery on all orders + Order by 2pm for SAME DAY DISPATCH!
DS tools customer delivery time:
- UK mainland (this is England, Wales & Scotland only): 1 – 3 days
- Scottish Highland & Islands (plus Northern Ireland, Isle of Wight & Isles of Scilly): 2 – 3 days
Some packages may require a signature on delivery to to value.
DS Pro customers
Customers meeting the minimum order value of £390 ex vat also receive Free Fast Delivery* (*dispatch time depends on the picking & packing process of your bulk order and courier delivery slot timing).
All other delivery will incur charge of £30+vat
DS Pro customer delivery time:
Order can take between 1-2 working days to process from picking to pack & dispatch.
UK mainland (this is England, Wales & Scotland only): 1 – 2 days
Scottish Highland & Islands (plus Northern Ireland, Isle of Wight & Isles of Scilly): 2 – 3 days
DS Pro Receiving your order:
It is the customer responsibility to ensure clear access is given for the delivery or courier when your goods are being delivered. Please inform us of any access issues prior to placing your order. Any re-delivery will result in additional cost due to access issues or failing to accept delivery on the allotted date/time. If goods are delivered by pallet, the driver’s responsibility is to drop your pallet outside of the given delivery address(kerbside). It is your responsibility to take your pallet on your premises.
DS Pro Delivery Shortages & Damages
Whilst every effort is made to ensure goods are received in perfect condition, damage may occur during transit. Any external signs of damage must be noted on the delivery note whilst the driver is present and you must inform us straightway by calling 0800 566 8993, images can be helpful in this situation.
All claims for shortage and damage must be made within 24 hours of receiving the goods by phone and email.